Effective: January 24, 2025
Hot Mess Home LLC ("we", "us", or "our") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website hot-mess-homellc.com (the "Site") or use our services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and any other information you provide voluntarily.
How We Use Your Information
We may use your information for the following purposes:
To provide & maintain our services.
To communicate with you, including responding to inquires.
To improve our Site and services.
To comply with legal obligations.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
With service providers who assist us in operating our Site & conducting business.
When required by law or to protect our rights.
Class Action Waiver
By using our Site, you agree that any disputes arising out of or related to your use of the Site or our services will be resolved on an individual basis. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Notice of Arbitration
In the event of a dispute, you agree to resolve the dispute through binding arbitration rather than in court. The arbitration will be conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association.
Location of Arbitration: The arbitration will take place in Marysville, Ohio.
Governing Law: This arbitration agreement is governed by the laws of the State of Ohio.
Cancellation/Refund Policy
We want you to be satisfied with our services. If you need to cancel or reschedule your services or request a refund, please review our policy below:
Notice of Consultation cancellation, One-time Service Appointments cancellations, or rescheduling requests should be given 24 hours prior to the agreed Appointment time in order for a full or partial refund to be issued. Notice of cancellation of Pre-paid Recurring Services should be given at least 24 hours prior to the first Service Appointment of the following Service Cycle in order to prevent being billed for that Cycle or any future Service Cycle or for a refund to issued. Refunds will not be issued for Service cancellation made after the first Service Appointment of the Service Cycle is completed. Refunds will also not be issued for Services that have already been rendered. If you are unhappy with our Services for any reason, or to initiate a cancellation or refund request, please contact Hot Mess Home, LLC at hot-mess-homellc@gmail.com or 9376681539 for assistance in the correcting the issue.
Security of Your Information
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Hot Mess Home, LLC
937-668-1539